Frequently asked questions
Q: When I record, the sound from the existing tracks bleed into the new track. How can I solve that?
The internal microphone will pick up any sound, including the sound coming from your speakers, this is pure physics. To solve this, you need to separate those signals. This can be done by using headphones, a headset (with mic), or a USB audio interface.
When you are using headphones and still get track bleed, make sure that the headphones/headset are fully inserted, otherwise there is a chance that the input pole touches one of the output poles. Try different headphones if the problem still occurs.
Q: Can I install the app on my new device or more than 1 device?
Yes, as long as you use the same account as you purchased the app with.
Q: I have already purchased the app, but the Google Play Store asks me to pay again?
If the Play Store asks to pay again, it simply means that Google hasn't synchronized your purchases yet. You can either wait for that to happen (a few hours to a day), restart your Android device or if that all fails, clear the data/cache of the Google Play Services: please open the Android settings app, select Apps, then select Google Play Services. Press 'Manage data' and then 'Clear data'. The button names can vary a little depending on the Android version but there will always be a similar named option. After this action, please try again.
Q: I have already purchased an in-app item, but the app asks me to pay again?
If the Play Store asks to pay again, it simply means that Google hasn't synchronized your purchases yet. You can either wait for that to happen (a few hours to a day), restart your Android device or if that all fails, clear the data/cache of the Google Play Services: please open the Android settings app, select Apps, then select Google Play Services. Press 'Manage data' and then 'Clear data'. The button names can vary a little depending on the Android version but there will always be a similar named option. After this action, please try again.
Q: The app asks for online license verification when I start the app. Can't I use the app offline?
The app will automatically validate the license once you have an internet connection. After a successful online validation after 24 hours of first running the app, the app can be used offline. Please note that uninstalling and re-installing the app or clearing the app's data will reset this 24-hour scheme.